Trust & data governance

Data governance, privacy, and EU data residency.

If you're evaluating Caplo and need clarity on data residency, data privacy & storage, European data centers, or data sovereignty, this page gives you the essentials.

EU data residencyPrivacy-firstEU AI Act aligned
  • Persistent data stored in the EU
  • EEA processing for AI workloads
  • Human approval on AI decisions

European Union

Persistent application data is stored in EU infrastructure.

Application data
User databases
Stateful storage

A clear answer for teams evaluating Caplo

The storage answer procurement, legal, and security teams ask for first, with the supporting detail close at hand.

Persistent storage location

The long-lived Caplo application footprint remains in European Union infrastructure.

What that includes

Application data, user databases, and other stateful storage used to operate the product.

Supporting detail

Our Trust Center and Privacy Policy provide the detail most teams need during a review.

Flexible deployment for enterprise customers

Caplo's standard SaaS runs on EU infrastructure. When your policies require more control, we can discuss cloud-agnostic or on-premises options.

Default

EU SaaS

Our standard offering, with Caplo hosted on European Union infrastructure and the residency guarantees described above.

Enterprise

Cloud-agnostic

Deploy in your preferred cloud provider or region when enterprise procurement or sovereignty policies require it.

Enterprise

On-premises

Run Caplo inside your own data center or private environment for teams that need full infrastructure control.

Available for enterprise customers with specific residency or infrastructure requirements.

Our approach to the EU AI Act

Safeguards built into how Caplo uses AI, not bolted on after the fact.

European AI Act

Safeguards built into how we use AI

Caplo is committed to aligning its AI functionality with the expectations of the European AI Act.

Risk-reviewed models
Human approval required
Customer-level control
  • Risk-reviewed models

    We use only AI models that have been evaluated against risks such as bias, discrimination, social scoring, and similar concerns.

  • EEA processing

    AI-related data is stored and processed within the European Economic Area.

  • Traceability

    Every AI-supported decision is traceable.

  • Limited access

    AI has only limited access rights within the system.

  • Human approval

    Every AI-supported decision requires human approval.

  • Customer control

    AI functionality can be disabled per customer when needed.